Questions of any kind go to [email protected], where a person, not a bot, reads and answers them.
Tell us the job title plus the property or management company name and we can locate the post fast.
Payment questions go quicker when you add the receipt number Stripe emailed you.
For management companies and property owners
- Listing an opening — start at Post a Job, and the listing is published the moment Stripe confirms the charge. The pricing page breaks down Standard, Featured and each monthly plan.
- Changing or taking down a post — write from the address on your payment and name the position. We can change the pay range, required licences or certifications (such as a CAM, CAMT or EPA 608), the property type (conventional, affordable, HOA, commercial), weekend or on-call duty and unit-discount details, or take the post down once you have hired.
- Charges and refunds — the refund policy explains which purchases qualify, and sending the Stripe receipt number with your request saves a step.
For leasing, maintenance and management job seekers
- Applying— clicking Apply opens the company's application form or email address. We never see or store your resume or answers; they go directly to the employer. Interview times, background and credit checks, licence checks and start dates are questions for the hiring company.
- Flagging a job — if a posting seems fraudulent, shows pay or licence requirements that don't match the company's original ad, or the position has already been filled, email us the title and company name and we will look at it.
- Cost — nothing. You can search listings and apply with no account and no fee.
Site policies
Our rules for your data and for use of the site are set out in the Privacy Policy, Consumer Health Data Policy and Terms & Conditions. Anything those pages leave unanswered can go to [email protected].