Each one-off PropertyManagerHires post is a single payment with no auto-renewal, and it appears on the board as soon as checkout completes.
Leasing, maintenance and management candidates can see it from that moment, which is why the no-reason refund has a time limit.
An error in how we billed you gets fixed whenever you spot it, with no deadline.
Our billing errors: a full refund, every time
- The same post was billed to you two or more times.
- We collected the payment, but a fault in our system kept the post from appearing on the board.
- A charge you did not make, after we confirm it was not authorised by you.
Changed your mind? You have 48 hours
Let us know inside 48 hours of payment and we will remove the post and return every dollar.
You do not have to explain why.
Once 48 hours have passed
At that point property management job seekers have had the post in view for two whole days, which is the service you bought, so it is no longer refundable.
Hiring someone quickly does not reopen the refund period.
Should your new leasing agent or maintenance tech sign on during the first week, we will pull the post when you ask, though the remaining days of its 30 are not paid back.
When something out of the ordinary happened, email us regardless and we will weigh your case individually.
What does not qualify
- A post we removed because it violated our Terms & Conditions, such as false pay ranges, wording that breaks fair housing or employment law, a fake company or an illegal position.
- A smaller applicant pool than expected, or candidates who lack the licence or certification you asked for. We run and promote the post, but we cannot guarantee a number of applications or that the position gets filled.
How to ask for a refund
Email [email protected] using the address on your payment, with the job title and Stripe receipt number in the message.
Approved refunds go back to the same card you checked out with.
Expect it to post in 5–10 business days through Stripe; the precise date depends on your bank.