Regional Property Manager Multi-Family Affordable Housing)

Regional Property Manager
Residential Multi-Family Affordable Housing - Newark, NJ Region

SUMMARY: The Regional Property Manager is responsible for managing operations and maximizing financial value of a diverse, multi-site residential portfolio of affordable (LIHTC, HUD Section 8, etc.) apartment communities. An associate in this position will be assigned by the VP/SVP to manage multiple properties in a region; this region will be primarily in Newark, NJ, but could expand to include other property site locations in other NJ cities and in other states as well; routine daily/weekly travel to multi-family apartment communities within the assigned portfolio will be required.  The duties include achieving the financial and operational goals of the property owners, the company, and of the region.  The Regional Property Manager leads on-site staff to ensure a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), Owner and resident satisfaction and controlling expenses.

NOTE:  This role is not a work-from-home role, and will require the selected individual to be based in the Newark, NJ metro region nearby the properties that will be within the RPM's portfolio. Regular travel to be on-site daily in support of assigned properties in this region is a requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following.  Other duties may be assigned.

• Responsible for the overall operations of assigned properties
• Review monthly financial reports, prepare owner reports and attend asset management meetings
• Answer questions from owner, government agencies, financial institutions, auditors, accounting, staff, etc.
• Hire, oversee and evaluate staff, approve raises, counsel and administer personnel decisions
• Monitor compliance with federal, state and local regulations as well as Company policies and procedures, etc.
• Review leases, rules and regulations, contracts, licenses.
• Review rent schedules, personnel files and resident files.
• Review Delinquency Report, bank deposits, equipment inventory, inspections, etc. 
• Inspect site and implement standards.
• Supervise, train and conduct staff meetings with Community Managers and other team members.
• Enforce safety standards and training for staff.
• Follow up as needed on all aspects of property management.
• Prepare and implement budget.
• Negotiate contracts on behalf of the property(ies)/company subject to approvals.
• Prepare for regulatory agency inspections.
• Any other tasks, duties, projects, and responsibilities as assigned by management.

Qualifications:

The Regional Property Manager will have the following qualifications:

• Minimum 5+ years-experience in affordable LIHTC & Project Based Section 8 multi-family affordable housing property management.  Strong preference for current/prior experience as a regional property manager with more than 2 years of prior experience of multi-site portfolio management (6+ communities).  Successful experience with certifications, recertifications, REAC/NSPIRE inspections, MORs is required.
• Working knowledge of all aspects of property management, accounting, inspections, collections, evictions, marketing, etc.
• Strong computer skills – Yardi, Microsoft applications (Word, Excel, Outlook, Teams, SharePoint, etc.) are required. 
• Willing to travel extensively to be on-site at properties within the RPM's assigned portfolio.  Travel is typically daily but, often multi-day to properties within the region.
• Understanding of financials, budgets, regulations, all applicable affordable programs, local and state statutes.
• College degree preferred, but not required.  CPM/HCCP/COS/certification or equivalent strongly preferred. 
• Superb organizational and time-management skills, able to multi-task.
• Outstanding communication skills (verbal/oral, written, reading, and writing) and must have the ability to engage professionally and effectively with all audiences (clients, residents, prospective residents, subordinates, peers, managers, company leadership, the general public, etc.).
• Customer service - common courtesy and good communication skills with residents, clients, employees, and other individuals at all levels.
• Works well with minimal supervision and direction.
• Strong leadership, management, and supervisory skills.  
• Ability to work days, evenings and weekends as needed.
• Ability to train and evaluate others, and develop skills and effectively manage performance. 
• Strong resident relations skills, and a role model in conflict resolution and customer satisfaction
• Must have a valid driver's license and reliable transportation to provide effective coverage and oversight for assigned community portfolio.
• Other tasks, projects, responsibilities as assigned by management. 

This role is exempt and has an anticipated annual pay range of $105k-$125k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: