Multi-Site Lead Service Technician - POD 2

Description

 At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi-Site Lead Service Technician at POD 2 (San Villante, San Privada, & San Piedra) in Gilbert & Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love Working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events. 
• Opportunities for career growth. 
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $28.75/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call. 
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• 2+ years of apartment maintenance, turn, make-ready, or work order technician experience.
• Advanced knowledge of plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific certifications preferred (EPA, HVAC, CPO, or similar).
• Demonstrated leadership and mentoring ability with a focus on developing and supporting Service Technicians.
• Strong communication, teamwork, and service orientation with the ability to work effectively across multiple communities.
• Strong problem-solving and time management skills with the ability to prioritize and manage competing maintenance needs.
• Commitment to maintaining property safety standards and promoting a safe environment for team members and residents.
• Basic computer skills and ability to learn and utilize maintenance/property management software.
• Ability to provide hands-on technical support and maintain high standards of workmanship.
• Valid driver’s license and reliable transportation required.
• A basic understanding of written and verbal English.

In This Role You Will

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community. 
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs. 
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard. 
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge. 
• Assist in monitoring inventory of parts and cleaning supplies. 
• Train and mentor other Service Technician and Facilities Technicians