Maintenance Supervisor

Description

Job Duties:

• Maintenance Supervisor shall support the Maintenance Technician to maintain the community in a first-class condition.
• Responsible for selection, orientation, and training of all maintenance personnel.
• Schedule, prioritize, and complete maintenance work orders as necessary.
• Respond to and immediately coordinate plans of corrective action to rectify all maintenance related emergencies.
• Provide direct and consistent communication to the Property Manager.
• Personally follow up with residents after successful completion of work orders.
• Keep all personnel aware of current safety regulations by holding regular safety meetings.
• Enforce trash standards on the property.
• Monitor the status of warranty dates and times for buildings, appliances, and equipment and to coordinate inspections prior to expiration of any warranty period.
• Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operations manuals.
• Monitor, safeguard, and keep accurate inventory of tools and equipment, including serial # recording and inventory.
• Regular inspects grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment.
• Conduct morning and afternoon meetings with the Property Manger to review maintenance issues and make-ready status.
• Train and supervise all maintenance personnel.
• Use Purchase Order system to ensure the maintenance department is within budget.
• Inspect common areas daily, before 9 am. Office, pool, fitness center, laundry, parking lots, dumpsters, models, etc.
• Walk all move-outs to determine the necessary repairs and access SODA charges.
• Check key log daily making sure all keys are accounted for. Perform an audit as the last assignment of the day.
• Check irrigation system on a quarterly basis.
• Maintain all storage and maintenance shops according to company standards.
• Get maintenance requests report daily and schedule turns according to the Wesley turnkey system.
• Enforce uniform standard and name tags, and enforce safety regulations.
• Enforce 24-hour response policy by responding to and coordinating plans of corrective action to rectify all maintenance related emergencies and notify to the Property Manager.
• Establish a pool maintenance schedule during the season and ensure coverage on weekends or in supervisor’s absence.
• Enforce overtime policy to ensure no overtime during the week, if possible. Communicate overtime daily with manager.
• Inspect all gated entrances and security service equipment to ensure that they are operable at all times and maintain in proper working order.
• Walk property for car check and notify Property Manager of any unauthorized cars on property.
• Perform all required inspections on the Preventative Service Schedule.
• Perform landscape inspection, with Property Manager and Landscape Foreman.
• Walk the property with Property Manager and review the monthly inspection checklist. Check for liability issues even if they are not on checklist.
• Be up-to-date on ADA policies.
• Review make-ready condition with Quality Turn on an ongoing basis.
• Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operation manuals.
• Monitor and keep accurate inventory of tools and equipment.
• Set goals to help motivate personnel and track their performance.
• Perform all of the above and any other duties deemed necessary by your Supervisor.
• Some weekends, early evenings, and on-call shifts may may be required.

Requirements

• Universal HVAC Certification required;
• College or Technical school training preferred;
• At least 3 years previous property management experience;
• Effective communication and customer service skills;
• Ability to interact with others in a team setting
• Meet ALL Maintenance Technician qualifications;
• Drug test and background check required;
• Reliable transportation and a valid driver's license required.

Travel Requirements

•  Travel is required for trainings, onboarding, and company-led learning sessions.

•  Travel may include visiting other TMG-managed communities and attending regional or corporate training events.

•  Overnight travel may be required on occasion, depending on training schedules and business needs.

•  Reliable transportation and the ability to travel as needed are required.