Maintenance Operations Manager

Job Summary

The Maintenance Operations Manager is responsible for coordinating, supervising, and improving the day-to-day operations of the company's in-house maintenance department across managed residential properties.

This position serves as the primary operational link between Property Managers, Maintenance Technicians, residents, property owners, vendors, and company leadership. The Maintenance Operations Manager is responsible for ensuring maintenance work orders are properly assigned, scheduled, completed, documented, billed, and closed in a timely and cost-effective manner.

The primary focus of this position is in-house maintenance productivity, work-order management, technician supervision, quality control, scheduling, materials management, and accountability.

The secondary focus of this position is as point of contact/liaison between third-party vendors and in-house property managers.

The successful candidate will be hands-on, organized, responsive, and capable of holding maintenance personnel accountable for productivity, workmanship, communication, safety, and completion of assigned work.

Qualifications

Ideal Candidate

The ideal candidate is someone who can move beyond an administrative role and actively run the daily maintenance operation. The ideal candidate will be comfortable acting in a supervisory capacity while working under the direction of the GM/VP of Maintenance.