General Manager

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. 

Compensation: $90,000 to $105,000 annually, depending on experience.

Schedule: Monday through Friday, 9:00 am to 6:00 pm

Job Description: 

• Manages the operation of a large-scale, high-profile, apartment community  
• Community will contain at a minimum 1350 conventional units
• Oversees department heads and various associates within each department 
• Executes the business plan for the community 
• Achieves the highest possible net operating income through effective cost control 
• Maintains high occupancy levels  
• Develops marketing plans while remaining informed of market conditions and understanding competitive pricing 
• Prepares all requested operational and financial data to Regional Manager in a timely manner 
• Manages the P&L, budget and finances for the community  
• Completes and analyzes market surveys 
• Maintains a high-quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential 
• Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals 
• Leads daily/weekly inspirational and directional team meetings 
• Ensures that all physical aspects of the property are fully operational and safe 
• Schedules vendors to ensure that all vacant units are kept ready for occupancy 
• Visually inspect grounds, buildings, and apartment units on a regular basis 

Special Requirements: 

Physical Demands: 

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed. 

Attendance/Travel: 

• This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. 

Essential Functions: 

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to: 

• Handle high stress situations effectively 
• Exhibit strong leadership skills 
• Excellent communication skills 
• Superior collection skills 
• Administrative and organizational skills 
• Time management skills and ability to prioritize wisely 
• Customer service orientation 
• Strong sales and marketing background 
• Knowledge of state law as it relates to fair housing 
• Proven experience managing a community’s budget and finances 

Qualifications:  

Computer Skills: 

• Intermediate computer and Internet knowledge 
• Intermediate knowledge of MS Word, Excel and Outlook 
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check 

Learning and Development: 

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs 

Education: 

• High school education or equivalent is required 
• CPM, CAM, RMP, or CMCA Certifications are preferred but not required 
• Bachelor’s degree preferred, but not required 
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions 

Professional Experience: 

• Minimum of 5 years’ experience within the multifamily industry required. 
• Minimum of two years’ experience as a Property Manager in the Multifamily Industry required. 
• Minimum of two years’ experience as a Property Manager at a 400+ unit community and/or mixed-use community (residential and commercial) preferred.  

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