Concierge

What you’ll do: 

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. 

Your job will include: 

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. 
• Process payments and deposits. 
• Run reports and submit maintenance request forms to ensure office efficiency. 
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
• Prioritize customer satisfaction, address conflicts and solve problems promptly. 

Experience & skills you need: 

• High school diploma or equivalent experience.  
• 1+ years of experience in customer service with exceptional customer service skills. 
• Strong organizational skills and meticulous attention to detail. 
• Computer literacy and the ability to learn new systems.