CMA Onsite Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Position Purpose:The Concierge is the property’s first point of contact for the Homeowners and the Community Manager. Their primary responsibilities include assisting homeowners, daily walking inspections, and reporting any problems to the Community Manager. They should also be available to answer calls and accept packages.

Major Tasks, Responsibilities and Key Accountabilities

• Accept packages for residents
• Log receipt and delivery of all packages
• Contact homeowners immediately when packages are delivered
• Respond to (or forward as appropriate) and track all homeowner inquiries
• Complete building walking inspections daily and monitor building for cleanliness.
• Notify community manager of issues needing their attention
• Distribute homeowner notices as needed
• Provide a daily summary of activities and issues, including daily logs and checklist notes

Daily Walking Inspection Checklist

• Report any light outages
• Ensure hallways are clear of debris and obstructions
• Inspect walls and carpets for damage or stains
• Inspect Fitness Center and verify equipment is in place
• Ensure trash and recycle bins are not overflowing

Minimum Qualifications

• Must be eighteen years of age or older
• Must pass a Background Check

Schedule:TBD -Availability may include holidays, weekdays, and/or weekends.

Payrate: Depends on Experience

Benefitsare available for Full Time positions only!

Work Location : Onsite - Atlanta, GA

Requirements

Education and experience required

• Good oral and written communication abilities.
• The knowledge and skills typically gained through the acquisition of a high school diploma and/or GED.
• Three years of related experience preferred.

Physical Requirements

• Capable of working extended hours, to include evenings, weekends, and holidays as necessary.
• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
• Must have finger dexterity for typing/using a keyboard.
• Must pass Background Check and Drug Test.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all- inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.