Leasing Consultant

• Collaborate with the Property Manager and Broker to establish rental rates and listing information for available units.
• Create and maintain accurate property listings in AppFolio, Facebook, and other approved marketing platforms.
• Take, process, organize, and upload photographs of available units.
• Ensure listing descriptions, pricing, availability, and photographs remain current.
• Promptly remove leased or unavailable properties from marketing platforms.
• Monitor inquiries and follow up with prospective residents in a timely and professional manner.

• Contact prospective residents who have expressed interest in touring an available unit.
• Schedule guided or self-guided tours of vacant units.
• Provide prospective residents with authorized access to available units according to company procedures.
• Collect and verify required identification and authorization forms before issuing self-guided-tour access.
• Protect prospective residents’ personal information in accordance with company privacy and record-retention procedures.
• Explain community features, rental requirements, available units, and the leasing process accurately and consistently.
• Direct prospective residents to the company website or designated portal to complete an application.
• Document tours, follow-up communications, and leasing activity in AppFolio.

• Create and maintain complete applicant profiles in AppFolio.
• Review application files for completeness and submit them to the Property Manager, Broker, or Owner for consideration.
• Make recommendations based solely on the company’s documented rental criteria and applicable Fair Housing requirements.
• Communicate application decisions and required next steps to applicants promptly and professionally.
• Complete showing and leasing-activity reports for the Property Manager and Broker.
• Request and document receipt of required security deposits.
• Obtain and verify proof of utility activation and renters insurance before move-in.
• Issue confirmation letters to approved applicants and copy the Property Manager as required.
• Prepare leases, addenda, and related documents for review and signature.
• Obtain all required signatures, including those of the resident and authorized company representative.
• Upload fully executed leases and supporting documentation to the resident’s AppFolio profile.
• Complete the AppFolio move-in workflow.
• Provide approved residents with move-in instructions and authorized access codes.
• Confirm completion of the move-in checklist.
• Provide residents with copies of all fully executed leasing documents.

• Review upcoming lease expirations each month.
• Provide residents with renewal notices at least 120 days before lease expiration, or as otherwise required by the lease, company policy, or applicable law.
• Track renewal decisions and provide regular renewal-status reports to the Property Manager and Broker.
• Monitor and update assigned work-order information daily and coordinate resident communications as directed by the Property Manager.
• Maintain professional, courteous, and timely communication with residents.
• Perform other duties assigned or delegated by the Property Manager.

• High school diploma or equivalent required; some college coursework preferred.
• Previous leasing, sales, hospitality, or customer-service experience preferred.
• Strong interpersonal, written, and verbal communication skills.
• Professional, welcoming, and customer-focused attitude.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, dependable, and goal-oriented.
• Familiarity with AppFolio, Yardi, RealPage, or comparable property-management software preferred.
• Working knowledge of Fair Housing laws and leasing-compliance standards.
• Ability to handle confidential applicant and resident information appropriately.
• Availability to work weekends and other hours required by the community’s leasing schedule.
• Ability to travel locally when necessary to show or inspect company-managed properties.
• Valid driver’s license and reliable transportation, if required for the position.

• Starting compensation: $20 per hour.
• Medical, dental, and vision benefits are available to eligible employees following the applicable benefits waiting period.
• Supportive and collaborative work environment.
• Opportunity to make a meaningful contribution to the performance and resident experience of the community.