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Assistant Property Manager

Dallas, TX·Posted 19d ago

Full-Time401k MatchHealth InsuranceDental & VisionPTO / Paid Time Off

Position: Assistant Property Manager – Multifamily
Location: On-Site
Reports To: Property Manager
Industry: Multifamily Property Management
Job Type: Full-Time | Must be available for occasional weekend needs

SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. Our Dallas-based corporate team supports communities coast to coast with a hands-on, detail-driven approach. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.
We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.

Position Summary
The Assistant Property Manager plays a vital role in supporting the daily operations of a multifamily apartment community. This position works closely with the Property Manager to ensure effective leasing, rent collection, financial reporting, and outstanding resident service. In the Property Manager’s absence, the Assistant Manager is expected to assume full responsibility for the community’s operations. This role requires attention to detail, strong interpersonal skills, and a commitment to SunRidge’s high standards of excellence.

Key Responsibilities
Operational Support

Generate daily, weekly, and monthly reports to track leasing activity, occupancy, and financial performance.
Maintain up-to-date and accurate resident records, including rent payments, deposits, and lease documents.
Assist the Property Manager in overseeing all aspects of community operations.

Financial & Rent Collection

Accurately record and process all rent payments, application fees, and deposits.
Issue late notices, track delinquent accounts, and support legal action when necessary.
Make daily bank deposits and maintain all required financial records in accordance with company procedures.

Leasing & Marketing

Greet prospective residents, provide community tours, and complete leasing paperwork.
Process renewals, move-ins, and move-outs in accordance with TAA lease requirements.
Support marketing and outreach initiatives and conduct local market surveys to ensure competitiveness.

Resident Relations

Foster a resident-first culture by addressing inquiries and resolving concerns in a timely and professional manner.
Conduct move-in and move-out inspections and assist in retention efforts by promoting a positive living experience.
Accept and process service requests, coordinating with maintenance for timely resolution.

Administrative

Monitor notices to vacate and update property status reports regularly.
Maintain organized lease files, service requests, and reports.
Ensure compliance with Fair Housing, ADA, and other local, state, and federal housing regulations.

Training & Development

Complete all required training modules (including Grace Hill) within designated timeframes.
Participate in ongoing development opportunities and assist in onboarding new team members.

Qualifications

Minimum 1 year of experience in multifamily property management or leasing required.
Must be Bilingual
Must have Tax Credit/HUD
Working knowledge of property management software (OneSite/Yardi) and Microsoft Office Suite.
Familiarity with your state’s lease documents, Fair Housing laws, and Property Code.
Strong attention to detail, time management, and organizational skills.
Excellent verbal and written communication and customer service abilities.
Ability to work in a fast-paced, team-oriented environment with flexibility and professionalism.

Work Environment
This is a full-time, on-site position at the assigned apartment community. Weekend availability may be required to meet staffing needs or address emergencies.

Physical Requirements

Ability to walk the property regularly, inspect apartments, climb stairs, and perform general physical tasks.
Must possess a valid driver’s license, automobile insurance, and access to reliable transportation.
Frequent physical activities include standing, walking, bending, lifting up to 25 lbs., and operating standard office equipment.