Assistant Property Manager

Job Description

POSITION OVERVIEW 

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties.  Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service. 

PRIMARY RESPONSIBILITIES 

• Work with Property Managers to resolve building operations’ issues.  
• Work closely with vendors to ensure compliance with service contracts.  
• Recommend and/or complete vendor contracts as appropriate.  
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.  
• Answer office telephone as required and assist callers.  
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.  
• Schedule building activity, including move-ins/move-outs, and verify insurance.  
• Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.  
• Review and ensure the accurate coding of invoices for payment.  
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.  
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.  
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.  
• Ensure compliance with management agreements.  
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs. 
• Understand lease types to assist the Property Manager with ensuring Lease compliance.  
• Process Tenant billbacks expenses.  
• Assist in the response and resolution of after-hours emergency calls as needed. 
• Assist in planning and executing tenant events with the management team.

Qualifications

• Bachelor’s Degree preferred. 
• 2 years plus experience in the Commercial Property Management industry preferred 
• Excellent customer service skills 
• Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment 
• Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs) 
• Basic accounting knowledge and skills 
• Good organizational skills 
• Attention to detail 
• Ability to multitask    
• Proficiency with Microsoft Excel and Word 
• Desire and ambition to learn and grow in Stream’s property management department 
• Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate 

Additional Information

Once you have completed your application, you will receive an email from [email protected] with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. Please search for the "Assistant Property Manager - All Locations" position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application.

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