Assistant Property Manager (Downtown DC - Commercial Office Property)

Job Description

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties.  Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service. 

PRIMARY RESPONSIBILITIES 

• Work with Property Managers to resolve building operations’ issues.  
• Work closely with vendors to ensure compliance with service contracts.  
• Recommend and/or complete vendor contracts as appropriate.  
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.  
• Answer office telephone as required and assist callers.  
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.  
• Schedule building activity, including move-ins/move-outs, and verify insurance.  
• Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.  
• Review and ensure the accurate coding of invoices for payment.  
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.  
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.  
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.  
• Ensure compliance with management agreements.  
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs. 
• Understand lease types to assist the Property Manager with ensuring Lease compliance.  
• Process Tenant billbacks expenses.  
• Assist in the response and resolution of after-hours emergency calls as needed. 
• Assist in planning and executing tenant events with the management team. 

Qualifications

• Bachelor’s Degree preferred. 
• 2+ years of experience in the Commercial Property Management industry preferred 
• Excellent customer service skills 
• Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment 
• Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs) 
• Basic accounting knowledge and skills 
• Good organizational skills 
• Attention to detail 
• Ability to multitask    
• Proficiency with Microsoft Excel and Word 
• Desire and ambition to learn and grow in Stream’s property management department 
• Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate 

Additional Information

Once you have completed your application, you will receive an email from [email protected] with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. Please search for the "Senior GIS Analyst"  position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application.

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