Apartment Community Manager

Job Description

We are hiring an Apartment Community Manager for our apartment community, Pacific Bay Vistas, in San Bruno, CA.

Community website: Pacific Bay Vistas

Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front-runners and influencers who deliver extraordinary customer experiences and consistently strive to exceed business goals.

What We Offer

AIR offers a competitive compensation and benefits package designed to reward performance and support your success, including:

• Expected salary range of $100,000 - $110,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live onsite at the community where you work.
• Additional benefits listed below.

What You Will Do

• Lead, coach, and develop a high-performing onsite team, including leasing and maintenance team members.
• Drive leasing performance, occupancy, revenue growth, and resident retention while achieving community and company goals.
• Deliver an exceptional resident experience by ensuring high levels of customer service and timely issue resolution.
• Manage the property's financial performance, including budgeting, expense control, forecasting, and asset preservation.
• Oversee daily operations and ensure compliance with company policies, Fair Housing regulations, and other applicable laws.
• Analyze property performance metrics and use data to identify opportunities for operational and financial improvement.

Qualifications

Who You Are

• Customer-focused with a passion for delivering exceptional resident experiences.
• Driven by results and motivated to exceed business goals.
• Skilled at coaching, developing, and leading high-performing teams.
• Strong communicator who builds relationships and navigates challenges effectively.
• Organized, adaptable, and comfortable managing multiple priorities in a dynamic environment.

What You Have

• 4+ years of experience in sales, customer service, and asset management, preferably in property management or a related industry such as hospitality, retail, or restaurants.
• 2+ years of experience leading a property management team.
• Proven success managing people in a sales and customer service-driven environment.
• Demonstrated ability to drive occupancy, revenue growth, and resident satisfaction through effective leadership and sales strategies.
• Experience managing budgets, financial performance, and operational goals.
• Strong coaching, mentoring, and team development skills.
• Working knowledge of property management systems such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Ability to analyze performance metrics and make data-driven business decisions.
• Flexible schedule availability during office hours. Typical schedule will be Tuesday through Saturday, 10:00 AM - 7:00 PM (hours may vary based on community and season).
• Reliable transportation.

Additional Information

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 11/06/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.