With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
The Accounts Receivable Settlement Specialist supports the processing of property ownership transfers and account updates within Associa's systems. This is an excellent opportunity for someone looking to start or grow their career in a fast-paced business environment. We are seeking a detail-oriented individual who enjoys working with information, solving problems, and learning new systems and processes.
This role provides support to community associations throughout North America and requires strong organizational skills, accuracy, and the ability to manage multiple tasks while meeting deadlines. Candidates must meet Associa's credit requirements.
- Review and process property transfer documents received from title companies.
- Verify information for accuracy and completeness.
- Research property and ownership information using various resources and systems.
- Enter and update information in company databases and systems.
- Process payments and maintain accurate records.
- Support the transfer of ownership process within established timelines.
- Order materials and update account information for new homeowners.
- Communicate with community managers, title companies, and internal teams to resolve questions or discrepancies.
- Escalate complex issues when appropriate.
- Maintain organized electronic and physical records.
- Follow company procedures, compliance requirements, and jurisdiction guidelines.
- Provide general administrative and operational support as needed.
Requirements
Knowledge, Skills & Abilities
- Strong attention to detail and ability to maintain accurate records.
- Ability to learn new systems, processes, and procedures quickly.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Effective verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Ability to research information, solve problems, and identify discrepancies.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
- Ability to work independently while also contributing as part of a team.
- Self-motivated, dependable, and proactive in completing assignments.
- Comfortable working in a fast-paced environment and managing multiple priorities.
Education & Experience
- High School Diploma or GED required.
- Associate degree or coursework in business, accounting, finance, or a related field is a plus, but not required.
- Previous experience in customer service, retail, hospitality, banking, administrative support, data entry, or office environments is preferred but not required.
- Entry-level candidates with strong organizational skills, attention to detail, and a willingness to learn are encouraged to apply.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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